Why It Matters: A survey by Accenture found that 62% of businesses that implement advanced reporting capabilities see an improvement in overall financial performance within the first year (Accenture, 2023). This indicates the importance of accurate, real-time financial reporting in making data-driven decisions. Accenture Report
One of the most significant issues businesses face is the inability to prioritise leads effectively. Without a clear understanding of which leads will most likely convert, sales and marketing teams waste time and resources chasing low-value opportunities. According to a report by MarketingSherpa, 79% of marketing leads never convert into sales due to ineffective nurturing and prioritisation. ClickDimensions’ lead scoring feature enables businesses to rank leads based on engagement and activity, ensuring that only the most promising leads are prioritised for follow-up.
One of the most significant challenges businesses face is dealing with data silos, where data is fragmented across different systems. When CRM systems and marketing tools aren’t fully integrated, it becomes difficult to access a complete view of customer interactions. According to a study by Forrester, 65% of marketing professionals say data fragmentation is a significant challenge in their efforts to improve customer experiences. This lack of integration can lead to missed opportunities, as crucial information about leads and customers isn’t readily accessible.
Small and medium-sized businesses (SMBs) in field service industries face unique challenges that can hinder growth, operational efficiency, and customer satisfaction. From inefficient scheduling to fragmented data systems, these obstacles can prevent businesses from achieving their full potential. Microsoft Dynamics 365 Business Central, combined with field service tools, is designed to address these pain points, […]
With Business Central 2024 Wave 2, businesses are not only given the tools to predict their financial future but also to adapt to it in real time. This is crucial in a market where conditions can shift rapidly, and businesses need to remain agile. By leveraging real-time forecasting, predictive analytics, and Power BI integration, you’re able to plan more effectively, seize opportunities, and mitigate risks more efficiently.
A highlight of the update is the inclusion of over 70 new Power BI reports, which provide in-depth analysis across key business functions such as finance, inventory management, sales, and customer service. With direct integration into Business Central, users can now access these reports within their daily workflows, allowing them to view real-time data in context and make decisions faster and more efficiently.
The enhancements to Copilot in the 2024 Wave 2 update signal a clear direction for the future of business operations—one where AI and automation take centre stage. By automating routine tasks, streamlining sales processes, and improving decision-making with real-time insights, Copilot is positioned to become an indispensable tool for businesses looking to stay competitive in a fast-changing landscape.
By following these tips and best practices, SMBs can maximise their ROI and harness the full potential of Dynamics 365 Business Central ERP. Streamlined operations, improved visibility, and enhanced decision-making capabilities will position your organisation for long-term success in an increasingly competitive business landscape.
According to a Forrester Consulting survey of 900 global business leaders, companies that effectively leverage data analytics are 162% more likely to significantly exceed their revenue targets. Additionally, businesses that utilise data experience an 8% increase in customer trust and a 173% advantage in efficiently complying with regulations compared to those that do not use data-driven strategies (source: CIO Dive). This blog post explores how you can harness Power BI for advanced data analytics within Microsoft Dynamics 365, transforming your business operations and enhancing your decision-making processes.
By thoroughly assessing your readiness and understanding the capabilities of Dynamics 365 Business Central, you can lay a strong foundation for a successful ERP implementation. This preparation will help you leverage the full potential of Business Central to drive business growth and operational excellence.