Search
Close this search box.

BUSINESS MANAGEMENT SOFTWARE SUITE

Dynamics 365

Dynamics 365 is a collection of intelligent business tools that helps organisations evolve and manage complexity.

Monpellier official Microsoft Partner logo graphic Montpellier
Contact Us
Other Solutions
Microsoft dynamics dashboard image with logos surrounding it in full colour
A logo depicting two overlapping squares, one light purple on top and one dark blue beneath. The squares converge to create a diagonal gradient effect, suggesting depth and subtle geometric design, reminiscent of Microsoft Montpellier’s innovative style. A logo depicting two overlapping squares, one light purple on top and one dark blue beneath. The squares converge to create a diagonal gradient effect, suggesting depth and subtle geometric design, reminiscent of Microsoft Montpellier’s innovative style.
Marketing_scalable Marketing_scalable
An illustration of a green leaf with a slightly folded corner, displaying two shades of green. The top part is a lighter shade, while the bottom part is a darker shade, creating a subtle gradient effect reminiscent of the design elements seen in Microsoft Monpellier. An illustration of a green leaf with a slightly folded corner, displaying two shades of green. The top part is a lighter shade, while the bottom part is a darker shade, creating a subtle gradient effect reminiscent of the design elements seen in Microsoft Monpellier.
AIBuilder_scalable AIBuilder_scalable
IntelligentOrderManagement_scalable (1) IntelligentOrderManagement_scalable (1)
A green circular icon reminiscent of the Microsoft Monpellier style, consisting of overlapping sections forming a ripple or wave-like pattern around a central, lighter green circle. The design features various shades of green, creating a dynamic and layered appearance. A green circular icon reminiscent of the Microsoft Monpellier style, consisting of overlapping sections forming a ripple or wave-like pattern around a central, lighter green circle. The design features various shades of green, creating a dynamic and layered appearance.
A logo featuring two overlapping, blue right-angled triangles forming a stylized, angular arrow pointing to the right. The left triangle is a darker blue while the right triangle is a lighter blue, creating a gradient effect reminiscent of Microsoft's sleek design philosophy. A logo featuring two overlapping, blue right-angled triangles forming a stylized, angular arrow pointing to the right. The left triangle is a darker blue while the right triangle is a lighter blue, creating a gradient effect reminiscent of Microsoft's sleek design philosophy.
The image showcases the logo of Microsoft Office Sway. It consists of two overlapping rounded rectangles, one dark orange on the left and one light orange on the right, with a white gap in the center forming an "S" shape. This design reflects Microsoft's sophisticated style, much like their Monpellier aesthetic. The image showcases the logo of Microsoft Office Sway. It consists of two overlapping rounded rectangles, one dark orange on the left and one light orange on the right, with a white gap in the center forming an "S" shape. This design reflects Microsoft's sophisticated style, much like their Monpellier aesthetic.
The image shows the logo for Microsoft Power Apps. It features two overlapping diamond shapes, one in a darker purple and the other in a lighter pink shade, aligned to create a three-dimensional effect. This design embodies the innovation that is also evident in initiatives like Microsoft Montpellier. The image shows the logo for Microsoft Power Apps. It features two overlapping diamond shapes, one in a darker purple and the other in a lighter pink shade, aligned to create a three-dimensional effect. This design embodies the innovation that is also evident in initiatives like Microsoft Montpellier.
PowerVirtualAgents_scalable PowerVirtualAgents_scalable
PowerPlatform_scalable PowerPlatform_scalable
Product_Insights__scalable Product_Insights__scalable
215%

ROI over three years

55%

Increase in finance personnel productivity using Dynamics 365 Finance

44k

Savings in third part reporting using 365 Business Central

Microsoft Monpellier Dynamics dashboards laptop and monitor image with graphs and other visual infographics

Breaking Down Silos and Unifying Strategies

Dynamics 365 breaks down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a comprehensive view of your customers and operations.

Powered by the cloud, Dynamics 365 is a flexible suite of Business Applications bringing together ERP, CRM and Business Intelligence, to deliver end-to-end smoother control, increasing growth potential and reducing running costs.  

The solution helps to unify strategies across Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, Talent, Retail and more.   

Learn from our Experts

Microsoft Dynamics 365 Uses

  • Linking people, processes, and data from many apps, such as Microsoft Dynamics 365, Office 365, LinkedIn, and Azure, to help your business work cohesively.  
  • Using built-in AI (Artificial Intelligence), analytics, and guided action suggestions to make better decisions.  
  • Modifying Dynamics 365 to suit demands as opposed to altering the business model. Programmes can be customised with Microsoft Power Platform or integrated with current systems.  
  • For progressive organisational innovation, modernise your strategy by combining AI, mixed reality, social media, and mobile capabilities.  
Other Solutions
Microsoft Monpellier Microsoft marketing solution dashboard image in full colour with a transparent background
Microsoft dynamics dashboard image on a laptop at a slight angle with shadows

Why Choose Dynamics 365?

Users receive an integrated and intelligent perspective of data about client records, transactions, behaviours, and preferences when Dynamics 365 and ERP’s CRM and ERP modules are combined with Microsoft’s productivity tools. This comprises data on orders, stock, and delivery.    

For decision-makers, Dynamics 365 includes greater functionality and additional analytical insight capabilities.   

With more sister products than other CRM systems, which often rely extensively on third-party plug-ins, Dynamics 365 is an alternative for organisations that rely on Office 365, Outlook, or Azure.

Through AppSource, Microsoft is also growing its library of external applications compatible with Dynamics 365.  

Contact us

SOLUTIONS TO FIT YOUR ORGANISATION, NOT THE OTHER WAY AROUND

Microsoft Dynamics 365 Benefits

Microsoft Dynamics 365 solution benefits include enhanced productivity, improved customer engagement, and seamless integration through its comprehensive suite of offerings.

See Other Solutions
An icon depicting a process flow. It shows two gears indicating work, a clock representing time, and a shopping cart signifying purchasing or cart management. The elements, inspired by the Microsoft Montpellier design ethos, are connected with arrows, suggesting a cycle or sequence in a workflow.

Automate Supply

Optimise Stock Levels
Use built-in intelligence to predict when and what to replenish in your warehouse or store. Purchase only what you need with dynamically updated stock levels.

Avoid Lost Sales and Reduce Shortages
Maintain the right amount of stock by automatically calculating stock levels, lead times, and reorder points to reduce overbuying. Suggest substitutes when items are out of stock.

Maximise Profitability
Get recommendations on when to pay your suppliers to benefit from supplier discounts or avoid overdue penalties. Prevent fraudulence.
Microsoft Monpellier Icon image money

Sell Smarter

Deliver Value at Every Touchpoint
Prioritise sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best to upsell, cross-sell, and renewal opportunities throughout the sale.

Boost Sales Productivity
Accelerate the quote to cash process. Act quickly on sales-related enquiries, manage service requests, and process payments—all from within Microsoft Outlook.

Deliver Exceptional Service
Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution throughout your teams.
Microsoft Monpellier Icon image graph

Manage Financials

Make Informed Decisions
Connect data across accounting, sales, purchasing, stock, and customer interactions to get an end-to-end view of your business. Chart financial performance in real-time.

Accelerate Financial Close and Reporting
Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately.

Improve Forecast Accuracy
Refine financial forecasts by modelling data across multiple dimensions. Customise reports using seamless Microsoft Excel integration.
Microsoft Monpellier Icon image graph dashboard

Protect Data

Respect your Customers’ Privacy
Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR).

Handle, Store and Secure Data
Move and store personal data freely across all of your systems while protecting it from unauthorised access to Microsoft data centres’ secured automatic encryption.

Encryption Technology
This security measure applies both when the data is at rest in Microsoft datacenters and during its transit between user devices and our datacenters.
Stylized white icon of a person sitting in lotus position inside an elaborate archway. Reminiscent of the intricate design seen on Microsoft Monpellier apps, the image features symmetrical patterns with ornate detailing on top and arrows pointing upwards on both sides.

Optimise Operations

Manage Forecasting to Fulfillment
Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders with ease, reducing manual tasks.

Run your Warehousing Efficiently
Get a holistic view of stock for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Icon of a person working on a laptop with a globe in the background, suggesting remote work or global connectivity. The figure is seated with hands on the keyboard, and the globe features multiple dots, symbolizing international or online presence, reminiscent of Microsoft's Monpellier office's global reach.

Remote Business

Choose Cloud, On-Premise, or Hybrid
Business Central runs where you need it, in the cloud or even on-premises, with the same user experience no matter how or where you wish to deploy the solution.

Take your Business on the Go
The mobile version of Business Central supports both cloud and on-premise users with a consistent, modern experience across Windows, Android, or IOS devices.

Microsoft Dynamics 365 Solution Offerings

Microsoft Dynamics 365 offers a comprehensive suite of solution offerings designed to empower businesses with flexible and integrated tools for improving productivity and customer engagement.

Microsoft Dynamics 365 Sales

For the modern sales team, customer engagement is everything. Drawing together a handy selection of CRM tools into one app, Microsoft Dynamics 365 for Sales helps businesses take an intelligence-led approach to building better relationships with their customers. Sales 365 supplies insight from every stage of the customer journey.   

Microsoft Dynamics 365 for Sales allows sales teams to optimise processes for higher conversions through automation, streamlining, and carefully targeted marketing. 

It helps reduce acquisition costs and improve retention rates, while supplying a complete picture of your target markets by drawing on data from media, social media, events and more.   

Additionally, it offers information on potential customers’ sources, customer interaction data, personalization of services, sales efficiency, and performance indicators across platforms, including Dynamics Magento and Dynamics Shopify.  

  • Build strong relationships with customers  
  • Take action based on insights  
  • Full transparency into relationship activities  
  • Close deals faster  
  • Powerful flexibility beyond traditional CRM capability  

Dynamics 365 Sales cost savings  

  • A 215 per cent return on investment (ROI) over three years  
  • Seven months to pay back  
  • A 15 per cent increase in seller efficiency when collaborating with team members 
Microsoft Monpellier Microsoft sales solution dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Field Service

Customer satisfaction, team productivity and profitability are at the centre of any successful Field Service organisation.   

Dynamics 365’s Field Service Component is used for resource planning and scheduling, contract management, inventory management, insights into IoT-connected products, and customer communication capabilities.   

An end-to-end service management software integrated with CRM functionality, Dynamics 365 for Field Service benefits planners, technicians, and service managers alike.  

Uses:  

  • Helps organisations deliver on-site service to customer locations  
  • Combines workflow automation  
  • Scheduling algorithms  
  • Mobility to set up mobile workers for success  

 

Microsoft Monpellier Dynamics 365 phone dashboard image surrounded by full colour logos

Microsoft Dynamics 365 Customer Service

Service has become a critical point of competitive difference for modern customer-facing operations. Dynamics 365 Customer Service allows service staff real-time, anytime, access to accurate and comprehensive customer information.

This includes all customer data from various platforms displayed in a single system, including orders, complaints, queries, history, purchasing behaviour, etc. 

This not only simplifies employees’ jobs but also enables communication with customers in a more personal and consistent manner. Dynamics 365 Customer Service combines customer data from Office 365, Microsoft Dynamics 365, and external data sources and aids users in deriving insights from data.

Personalised customer experiences Provides valuable customer insights Increases business productivity

Microsoft Monpellier Microsoft dynamics 365 solution dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Business Voice

Microsoft 365 Business Voice is essentially a cloud-based phone system that uses Microsoft Teams to function as a more contemporary replacement for the more conventional phone system. 

Users have the choice to call landlines, mobile phones, and other PSTN (Public Switched Telephone Network) users, as well as receive calls from them.    

Microsoft Dynamics 365 Business Voice is intended for small and medium-sized enterprises transitioning to an Office 365-based contemporary workplace. 

Microsoft 365 Business Voice’s primary features include call forwarding, free phone numbers, audio conferencing, setting up an auto attendant and call queue, and number porting.  

Uses:  

  • Call park  
  • Forwarding  
  • Auto attendants  
  • Call queues  
  • Audio conferencing  
  • Calling plans  

 

Microsoft Monpellier Microsoft teams voice dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Fundraising and Engagement

Dynamics 365 Sales fuels the fundraising and engagement features of Microsoft Cloud for non-profits. Relationship management software will aid non-profits in modernising constituent involvement.  

Fundraising and Engagement may be integrated with LinkedIn Sales Navigator for Dynamics 365. With customised methods that make use of LinkedIn networks and interactions, this integration helps improve donor and prospect research.   

Microsoft Dynamics 365 Fundraising and Engagement divides into various categories, such as Development, Fundraising, Gifts, Events, Reports, and Configuration.

 Switching between areas is simple, allowing easy organisation.  

  • Relationship management  
  • Campaign management  
  • Manage volunteers  
  • Organise fundraising events  
  • Donations and income processing Gift Aid and tax-efficient giving 
  • Identify and profile your major donor  
  • Manage legacy fundraising  

 

Microsoft Monpellier Microsoft dynamics 365 solution dashboard image in full colour with a transparent background

Microsoft Dynamics 365 Marketing

Today’s customers are more knowledgeable and well-informed than ever before. Where once the sales representative was the only source of information, prospective customers now progress more than halfway through the buying cycle before engaging directly with a sales team.   

Dynamics 365 for Marketing simplifies content creation and data analysis so marketers can focus energies where it counts most. 

An intuitive multichannel journey designer allows automated distribution and personalisation to ensure messages reach the right people in the right way. Dynamics 365 underpins all this, and with customisable focused lead score analysis, efforts focus on the best prospects.   

With seamless integration to Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products, 365 Marketing uses data to make quicker and wiser business decisions.    

  • Tailor buyer offering  
  • Conduct more personalised, account-based content  
  • Maximize ROI with pre-built dashboards or build your own  
  • Get a 360° view of every lead and monitor every touchpoint  
  • Create professional emails with personalized messages and deliver campaigns at the perfect time  
  • Run targeted, multi-channel marketing campaigns  
  • Allows sales and marketing to target high-potential revenue-generating accounts  

 

Microsoft Monpellier Microsoft marketing solution dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Finance

Microsoft Dynamics 365 for Finance & Operations connects processes and departments, including procurement, sales, logistics, productions, projects, finance, and business administration in the cloud.   

Microsoft Dynamics is a cloud-based ERP solution that offers manufacturing, supply chain, retail and finance capabilities, with built-in predictive analytics and intelligence for real-time actionable insights into business performance.   

Dynamics CRM uses analytics, automation and clear financial insight at every step. Microsoft Dynamics is adaptable enough to help everyone, from Fortune 500 enterprises to SMEs, drive down costs and increase output.  

  • Unifying financial and business operations  
  • Transforming businesses by easily redesigning processes without disrupting operations    
  • Leverage the Cloud with the ability to do business anywhere, anytime  
  • Provide a fast and efficient way to register financial transactions and manage relationships  
  • Delivers insights at all levels of the organisation to support innovation 
  • Connect sales and purchasing processes with logistics, production, and warehouse management    

 

Untitled design (29)

Dynamics 365 Field Service

Customer satisfaction, team productivity and profitability are at the centre of any successful Field Service organisation.   

Dynamics 365’s Field Service Component is used for resource planning and scheduling, contract management, inventory management, insights into IoT-connected products, and customer communication capabilities.   

An end-to-end service management software integrated with CRM functionality, Dynamics 365 for Field Service benefits planners, technicians, and service managers alike.  

Uses:  

  • Helps organisations deliver on-site service to customer locations  
  • Combines workflow automation  
  • Scheduling algorithms  
  • Mobility to set up mobile workers for success  

 

Microsoft Monpellier Dynamics 365 phone dashboard image surrounded by full colour logos

Microsoft Dynamics 365 Customer Service

Service has become a critical point of competitive difference for modern customer-facing operations. Dynamics 365 Customer Service allows service staff real-time, anytime, access to accurate and comprehensive customer information.

This includes all customer data from various platforms displayed in a single system, including orders, complaints, queries, history, purchasing behaviour, etc. 

This not only simplifies employees’ jobs but also enables communication with customers in a more personal and consistent manner. Dynamics 365 Customer Service combines customer data from Office 365, Microsoft Dynamics 365, and external data sources and aids users in deriving insights from data.

Personalised customer experiences Provides valuable customer insights Increases business productivity

Microsoft Monpellier Microsoft dynamics 365 solution dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Business Voice

Microsoft 365 Business Voice is essentially a cloud-based phone system that uses Microsoft Teams to function as a more contemporary replacement for the more conventional phone system. 

Users have the choice to call landlines, mobile phones, and other PSTN (Public Switched Telephone Network) users, as well as receive calls from them.    

Microsoft Dynamics 365 Business Voice is intended for small and medium-sized enterprises transitioning to an Office 365-based contemporary workplace. 

Microsoft 365 Business Voice’s primary features include call forwarding, free phone numbers, audio conferencing, setting up an auto attendant and call queue, and number porting.  

Uses:  

  • Call park  
  • Forwarding  
  • Auto attendants  
  • Call queues  
  • Audio conferencing  
  • Calling plans  

 

Microsoft Monpellier Microsoft teams voice dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Fundraising and Engagement

Dynamics 365 Sales fuels the fundraising and engagement features of Microsoft Cloud for non-profits. Relationship management software will aid non-profits in modernising constituent involvement.  

Fundraising and Engagement may be integrated with LinkedIn Sales Navigator for Dynamics 365. With customised methods that make use of LinkedIn networks and interactions, this integration helps improve donor and prospect research.   

Microsoft Dynamics 365 Fundraising and Engagement divides into various categories, such as Development, Fundraising, Gifts, Events, Reports, and Configuration.

 Switching between areas is simple, allowing easy organisation.  

  • Relationship management  
  • Campaign management  
  • Manage volunteers  
  • Organise fundraising events  
  • Donations and income processing Gift Aid and tax-efficient giving 
  • Identify and profile your major donor  
  • Manage legacy fundraising  

 

Microsoft Monpellier Microsoft dynamics 365 solution dashboard image in full colour with a transparent background

Microsoft Dynamics 365 Marketing

Today’s customers are more knowledgeable and well-informed than ever before. Where once the sales representative was the only source of information, prospective customers now progress more than halfway through the buying cycle before engaging directly with a sales team.   

Dynamics 365 for Marketing simplifies content creation and data analysis so marketers can focus energies where it counts most. 

An intuitive multichannel journey designer allows automated distribution and personalisation to ensure messages reach the right people in the right way. Dynamics 365 underpins all this, and with customisable focused lead score analysis, efforts focus on the best prospects.   

With seamless integration to Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products, 365 Marketing uses data to make quicker and wiser business decisions.    

  • Tailor buyer offering  
  • Conduct more personalised, account-based content  
  • Maximize ROI with pre-built dashboards or build your own  
  • Get a 360° view of every lead and monitor every touchpoint  
  • Create professional emails with personalized messages and deliver campaigns at the perfect time  
  • Run targeted, multi-channel marketing campaigns  
  • Allows sales and marketing to target high-potential revenue-generating accounts  

 

Microsoft Monpellier Microsoft marketing solution dashboard image with logos surrounding it in full colour with a transparent background

Dynamics 365 Finance

Microsoft Dynamics 365 for Finance & Operations connects processes and departments, including procurement, sales, logistics, productions, projects, finance, and business administration in the cloud.   

Microsoft Dynamics is a cloud-based ERP solution that offers manufacturing, supply chain, retail and finance capabilities, with built-in predictive analytics and intelligence for real-time actionable insights into business performance.   

Dynamics CRM uses analytics, automation and clear financial insight at every step. Microsoft Dynamics is adaptable enough to help everyone, from Fortune 500 enterprises to SMEs, drive down costs and increase output.  

  • Unifying financial and business operations  
  • Transforming businesses by easily redesigning processes without disrupting operations    
  • Leverage the Cloud with the ability to do business anywhere, anytime  
  • Provide a fast and efficient way to register financial transactions and manage relationships  
  • Delivers insights at all levels of the organisation to support innovation 
  • Connect sales and purchasing processes with logistics, production, and warehouse management    

 

Untitled design (29)

DO MORE WITH LESS WITH OUR COMPREHENSIVE SOLUTION PACK

Microsoft Dynamics 365 Overview

Microsoft Dynamics 365 provides an overview of a versatile and integrated platform that combines a comprehensive suite of solution offerings to enhance productivity, customer engagement, and overall business performance.

Microsoft dynamics dashboard image with logos surrounding it in full colour with a dark background

EXPERT RESOURCES FROM OUR TEAM

Latest From Our Blog

More blog posts

What Our
Clients Say
About Us:

Our Customer Success Stories

"We chose Monpellier because of the customer service. They have helped us on multiple occassions and it has always been a fantastic experience."

A logo with a red crescent shape on the left and the letters "mp" in white and blue overlapping the crescent against a white background. The "m" is white within the red crescent, while the "p" is blue and extends outside, subtly reminiscent of Microsoft's innovative style.
Dan Biggs
Director | Metroplan

“The all-around package from Monpellier is fantastic! There are no hidden messages or costs and everyone that we have dealt with has been a joy to work alongside.”

A logo with the large text "UK" in dark grey, styled in Microsoft Montpellier, and the smaller text "Land Estates" in maroon underneath. The background is white.
Tracey Milne
UK Land Estates

"You need a provider like Monpellier who will listen, has excellent product knowledge and the ability to plan. They have done a fantastic job for us.”

Close-up of a modern faucet with water flowing out of it. The water appears clear and the chrome finish of the faucet reflects light, giving a clean and refreshed aesthetic. Reminiscent of Microsoft Monpellier's sleek design principles, the background is softly blurred, emphasizing the faucet and flowing water.
Richard Warren
Quality Water

“The whole team at Monpellier are really easy to get along with and they treat us like partners, rather than another customer. They not only fixed our problem but also set us up for future IT developments."

A terracotta pot with intricate swirl and leaf patterns sits atop a blue pedestal against a blue background, reminiscent of designs from Microsoft Montpellier. The pot has a wide, circular opening and an earthy texture.
Adam Pritchard
Petti Rossi

Make an Impact with Dynamics 365

Have a project in mind? To request a quote contact us directly or fill out the form and let us know how we can help.

Email

info@monpellier.co.uk

Phone

0191 500 8150

Our Locations

Evolve Business Centre, Rainton Bridge Business Park, Cygnet Way, Houghton le Spring, Sunderland, DH4 5QY

Unit 13B, Clifford Court, Parkhouse Business Park, Cooper Way, Carlisle, Cumbria, CA3 0JG