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Organisations can improve customer service operations, raise service agents' efficiency, and increase client loyalty with the aid of Microsoft Dynamics 365 Customer Service.
Organisations can improve customer service operations, raise service agents’ efficiency, and increase client loyalty with the aid of Microsoft Dynamics 365 Customer Service.
Using a 360-degree picture of the customer to enable personalised support and giving service agents visibility into their performance through dashboards and reports, Microsoft Dynamics 365 Customer Support is a module for automating customer service.
Microsoft was positioned as a Leader in the CRM Customer Engagement Centre Magic Quadrant by Gartner in 2021.
With Dynamics 365 Customer Service, benefit from:
Experience unparalleled customer service solutions with Microsoft Dynamics 365, offering a seamless blend of AI-driven insights and personalised interactions. Elevate customer satisfaction and streamline support processes with a comprehensive suite of tools tailored to meet diverse service needs.
At the core of Dynamics 365 Customer Service lies the agent experience. Elevating satisfaction in service delivery involves empowering agents to seamlessly manage customer requests across channels, handle concurrent sessions, navigate multiple apps while retaining context, and optimize workflows with productivity tools.
Prices below do not include implementation and support. Contact us for a full cost breakdown.
per named user, per month
per named user, per month
per named user, per month
per named user, per month
per named user, per month
per named user, per month
Have a project in mind? To request a quote contact us directly or fill out the form and let us know how we can help.
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