One of the biggest advantages of using Business Central is access to real-time financial data. Unlike traditional reporting tools that rely on static data, Business Central dynamically updates financial reports, ensuring that SMBs have the latest figures at their fingertips.
Business Central is built on a cloud-first, mobile-first platform, offering businesses the flexibility and scalability needed to grow. While Dynamics NAV was primarily on-premises, Business Central offers a seamless cloud experience, making it easier for users to access their data anywhere, anytime, on any device. This cloud infrastructure ensures businesses can collaborate more effectively, reduce IT costs, and scale without limitations.
Insight Works enables automatic integration with your carriers, allowing customers to receive timely shipping updates. This transparency boosts trust and ensures customers are happy with their delivery experience. In addition, when customers have the information they need about shipping delays or issues, businesses can reduce costly customer service calls related to shipping inquiries.
Why It Matters: A survey by Accenture found that 62% of businesses that implement advanced reporting capabilities see an improvement in overall financial performance within the first year (Accenture, 2023). This indicates the importance of accurate, real-time financial reporting in making data-driven decisions. Accenture Report
Start by involving your team early in the process. Seek their input on pain points and include them in demo sessions or trial runs of potential solutions. When employees feel heard, they’re more likely to embrace the new tools as an improvement to their workflow, not a threat.
One of the most significant issues businesses face is the inability to prioritise leads effectively. Without a clear understanding of which leads will most likely convert, sales and marketing teams waste time and resources chasing low-value opportunities. According to a report by MarketingSherpa, 79% of marketing leads never convert into sales due to ineffective nurturing and prioritisation. ClickDimensions’ lead scoring feature enables businesses to rank leads based on engagement and activity, ensuring that only the most promising leads are prioritised for follow-up.
Many SMEs shy away from ERP due to perceived high costs. However, cloud ERP eliminates hefty upfront infrastructure investments. With subscription-based models, businesses only pay for what they use. As the SME segment for cloud ERP continues to grow, with a forecasted 13.6% compound annual growth rate (CAGR) through 2030, the affordability of these solutions makes enterprise-grade technology more accessible than ever.
Dynamics 365 Business Central is a cloud-first ERP system designed to be flexible and future-proof. It offers seamless integration with Microsoft 365 tools, such as Power BI, Microsoft Teams, and SharePoint, ensuring a smooth flow of data across all business functions. Built for scalability, it supports businesses of all sizes—from small enterprises to large corporations—making it an excellent choice for SMEs aiming for long-term growth. Business Central offers both cloud and hybrid deployment options, providing the flexibility to scale as your business evolves.
One of the most significant challenges businesses face is dealing with data silos, where data is fragmented across different systems. When CRM systems and marketing tools aren’t fully integrated, it becomes difficult to access a complete view of customer interactions. According to a study by Forrester, 65% of marketing professionals say data fragmentation is a significant challenge in their efforts to improve customer experiences. This lack of integration can lead to missed opportunities, as crucial information about leads and customers isn’t readily accessible.
Small and medium-sized businesses (SMBs) in field service industries face unique challenges that can hinder growth, operational efficiency, and customer satisfaction. From inefficient scheduling to fragmented data systems, these obstacles can prevent businesses from achieving their full potential. Microsoft Dynamics 365 Business Central, combined with field service tools, is designed to address these pain points, […]