GDPR Policy

This GDPR Policy outlines how HBP Monpellier Limited (hereinafter “the Company”, “We”, “Us” or “Our”) handles and protects your data in compliance with the General Data Protection Regulation (GDPR). By using our service (the website and related services), you agree to the collection, use, and processing of personal data as described in this Policy.

Interpretation and Definitions

  • Personal Data: Refers to any information relating to an identified or identifiable individual, including, but not limited to, name, email address, phone number, address, and usage data.
  • Service: Refers to the Monpellier website and its related services, accessible from [www.monpellier.co.uk and www.d365.monpellier.co.uk].
  • Data Subject: The individual whose personal data is processed.
  • Data Controller: Refers to the Company, HBP Monpellier Limited, which determines the purposes and means of processing your data.
  • Data Processor: Any third party that processes personal data on our behalf, including service providers who assist us in delivering our services.

Data Collection and Use

We collect and use personal data for various purposes, including:

  • Performance of Contracts: We use personal data to fulfil contracts, provide services, and offer products you have requested or purchased.
  • Customer Communication: We may use personal data to contact you with updates, newsletters, marketing communications, or responses to queries or requests.
  • Marketing and Offers: We may send you special offers, promotions, and news about similar products and services that we believe may interest you. You have the right to opt out of these communications at any time.
  • Improvement of Services: We use data to improve our services and website experience based on your feedback and usage patterns.

Types of Data Collected

  1. Personal Data: We collect personal data such as:
    • Email address, first name and last name
    • Phone number, address, postal code, city
    • Usage data (e.g., browser information, page visits, IP addresses)
  2. Usage Data: Automatically collected data such as:
    • Device information (e.g., device ID, IP address, operating system)
    • Browsing activity and page interactions
    • Traffic data, including time spent on pages
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience. For more information, please refer to our Cookie Policy: https://monpellier.co.uk/cookie-policy/

Lawful Basis for Data Processing

Under GDPR, we rely on the following lawful bases to process your data:

  • Consent: We process personal data based on your consent when you opt-in to receive marketing or communication materials.
  • Contractual Necessity: We process personal data to perform contracts, such as providing services you have requested.
  • Legitimate Interests: We process personal data to achieve legitimate business interests, such as improving services and communicating with you for customer support or promotional purposes.
  • Legal Obligation: We process data to comply with legal obligations, such as accounting and tax purposes.

Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing: You may request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.
  • Right to Object: You have the right to object to processing for direct marketing or on grounds related to your particular situation.

To exercise any of these rights, please contact us at info@monpellier.co.uk.

Personal Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law or regulatory bodies. Once your personal data is no longer required for the purposes for which it was collected, it will be deleted or anonymised.

Data Transfers

Your data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data when transferred outside the EEA, in compliance with applicable data protection laws. These safeguards may include standard contractual clauses, binding corporate rules, or other legally recognised measures.

Security of Personal Data

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Personal Data

We may disclose personal data in the following circumstances:

  • To Service Providers: We may share personal data with third-party service providers (e.g., cloud hosting providers, email marketing tools, etc.) to help us deliver services or perform tasks on our behalf.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the business transaction.
  • Compliance with Legal Obligations: We may disclose personal data when required by law or to protect the rights and safety of our users.

Changes to this Policy

We may update this GDPR Policy periodically. We will notify you of any significant changes by posting the revised policy on our website and updating the “Last Updated” date. Please review this policy regularly to stay informed about how we process your data. In the event of significant changes, we will notify you via email or on-site notification.

Contact Us

If you have any questions or concerns about how we handle your data or wish to exercise any of your rights under GDPR, please contact us:

  • By email: info@monpellier.co.uk
  • By phone: 0191 500 8150
  • By mail: HBP Monpellier Limited, Evolve Business Centre, Rainton Bridge Business Park, Cygnet Way, Houghton le Spring, Sunderland, DH4 5QY

Relevant Links:

Cookie policy: https://monpellier.co.uk/cookie-policy/

Privacy Policy: https://monpellier.co.uk/privacy-policy-monpellier/